Suzuki Grand Vitara: Reporting Safety Defects
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying American Suzuki Motor Corp. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or American Suzuki Motor Corp. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1- 888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to: Administrator, NHTSA, 400 Seventh Street, SW., Washington, D.C. 20590. You can also obtain other information about motor vehicle safety from http://www.safercar.gov.
To contact American Suzuki, owners in the continental United States can call toll-free 1-800-934-0934, or write to:
American Suzuki Motor Corporation Automotive Customer Relations 3251 East Imperial Highway Brea, CA 92821-6795
For owners outside the continental United States, please refer to the distributor’s address listed in your Warranty Information booklet.
For vehicles registered for use and principally operated in Canada please contact Suzuki Canada Inc. at 1-905- 889-2677 extension 2254 or write to:
Suzuki Canada Inc. Customer Relations 100 East Beaver Creek Road Richmond Hill, On L4B 1J6
On-Board Vehicle Computers and Event Data Recorders
See also:
Getting Assistance Outside the U.S. and Canada
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel ...
