Suzuki Grand Vitara: On-Board Vehicle Computers and Event Data Recorders

Your vehicle is equipped with on-board computer systems which monitor and control several aspects of vehicle performance, including the following:
• Emission-related components and engine parameters such as engine speed and throttle position are monitored to provide emissions control and to provide optimum fuel economy. Your vehicle also has an onboard diagnostic system which monitors and records information about emission-related malfunctions.
• Signals from various sensors are monitored to provide air bag deployment.
• If your vehicle is equipped with antilock brakes, conditions such as vehicle speed and brake performance are monitored, so that the ABS system can provide effective antilock braking. If your vehicle has an Electronic Stability Program (ESP®) system, conditions such as yaw rate, lateral acceleration, and brake fluid pressure are monitored, so that the ESP® system can help the driver control the vehicle in difficult driving situations. Some information may be stored by the on-board computers during normal operation of the vehicle. This stored information can assist technicians in repairing the vehicle when malfunctions occur. Other information is stored only in the event of crash, by computer systems that are commonly called Event Data Recorders (EDRs). In a crash event, EDRs such as the Airbag Sensing and Diagnostic Module (SDM) in your vehicle may record information about the condition of the vehicle and how it was operated, such as data related to airbag readiness, airbag performance, safety belt usage, and the severity of the collision. These data can help provide a better understanding of the circumstances in which crashes and injuries occur and lead to the designing of safer vehicles. The SDM in your vehicle does not collect or store personal information. To read the stored information, special equipment is needed and access to the vehicle or storage device is required. SUZUKI will not access information about a crash event or share it with others other than with the consent of the vehicle owner or lessee, in response to an official request from the police or similar government office, as part of SUZUKI’s defense of litigation through the discovery process, or as required by law. In addition, once SUZUKI collects or receives data, SUZUKI may use the data for research conducted by SUZUKI, make the data available for outside research if need is shown and confidentiality is assured, or make summary data which does not identify specific vehicles available for outside research. Others, such as law enforcement personnel, may have access to the special equipment that can read the information if they have access to the vehicle or storage device.

Reporting Safety Defects

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying American Suzuki Motor Corp. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or American Suzuki Motor Corp. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1- 888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to: Administrator, NHTSA, 400 Seventh Street, SW., Washington, D.C. 20590. You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

To contact American Suzuki, owners in the continental United States can call toll-free 1-800-934-0934, or write to:

American Suzuki Motor Corporation Automotive Customer Relations 3251 East Imperial Highway Brea, CA 92821-6795

For owners outside the continental United States, please refer to the distributor’s address listed in your Warranty Information booklet.

For vehicles registered for use and principally operated in Canada please contact Suzuki Canada Inc. at 1-905- 889-2677 extension 2254 or write to:

Suzuki Canada Inc. Customer Relations 100 East Beaver Creek Road Richmond Hill, On L4B 1J6

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